Employment

HAVEN is a Canadian industry-leading agency, with a noted presence in retail, manufacturing and media outlets. Procuring the finest products, HAVEN has made its name by maintaining high standards and unrelenting discernment. With a commitment to detail, quality and refinement, HAVEN looks to create career opportunities for those who share the same ideals.

We appreciate the effort put into each application for the opportunities available. Only candidates who are selected for an interview will be contacted via phone and email. Thank you for your interest in HAVEN.


SALES ASSOCIATE | HAVEN Vancouver

Job Title:
Sales Associate

We’re looking for new talented individuals to join our growing team here at
HAVEN Vancouver. We are now hiring for both Part time and Full time Sales Associate positions for our HAVEN Vancouver location in Gastown.

Sales associates will be responsible for facilitating the completion of day-to-day operations in store at HAVEN. Tasks will vary depending on where assistance is needed most. You will be expected to aid in all areas including customer service, stock management and organization, and general in store maintenance. You will work with other staff to ensure HAVEN continues to perform and serve at its optimal level delivering the highest quality retail experience.

Reports To:
Store Manager

Location:
HAVEN Vancouver

52 East Cordova
Vancouver, BC
V6A 1K2
Canada

Responsibilities:
Become familiarized with day-to-day operations
Handling in store customer service and care to deliver quality shop experience
Fulfilling and handling online orders and sales
Assisting in opening and closing duties
Creating and organizing in-store displays and shop aesthetic
Organization and inventory management of new product shipments
Assisting with photography, E-commerce, and online operations

Qualifications and Assets:
Excellent communication skills
Previous experience in retail and customer service an asset
Strong understanding of HAVEN as a company and brand
Familiarity with products and brands carried at HAVEN
Detail oriented
Flexible schedule
Interpersonal and communications skills
Strong organizational skills
Currently working toward or completed post secondary education an asset.
Experience and familiarity in Design, Adobe Photoshop, and Illustrator etc is a strong and valuable asset.

Contact method:
Please send all resumes to [email protected]. Any interested applicants must include HAVEN Recruit: Sales Associate in the subject line. Only applicants that are selected will be contacted.


SALES ASSOCIATE | HAVEN Toronto

Job Title:
Sales Associate

We’re looking for new talented individuals to join our growing team here at
HAVEN Toronto. We are now hiring for both Part time and Full time Sales Associate positions for our HAVEN TORONTO location in Queen East.

Sales associates will be responsible for facilitating the completion of day-to-day operations in store at HAVEN. Tasks will vary depending on where assistance is needed most. You will be expected to aid in all areas including customer service, stock management and organization, and general in store maintenance. You will work with other staff to ensure HAVEN continues to perform and serve at its optimal level delivering the highest quality retail experience.

Reports To:
Store Manager

Location:
HAVEN Toronto

190 Richmond St E, Floor 2
Toronto, ON
M5A 1P1
Canada

Responsibilities:
Become familiarized with day-to-day operations
Handling in store customer service and care to deliver quality shop experience
Fulfilling and handling online orders and sales
Assisting in opening and closing duties
Creating and organizing in-store displays and shop aesthetic
Organization and inventory management of new product shipments
Assisting with photography, E-commerce, and online operations

Qualifications and Assets:
Excellent communication skills
Previous experience in retail and customer service an asset
Strong understanding of HAVEN as a company and brand
Familiarity with products and brands carried at HAVEN
Detail oriented
Flexible schedule
Interpersonal and communications skills
Strong organizational skills
Currently working toward or completed post secondary education an asset.
Experience and familiarity in Design, Adobe Photoshop, and Illustrator etc is a strong and valuable asset.

Contact method:
Please send all resumes to [email protected]. Any interested applicants must include HAVEN Recruit: Sales Associate in the subject line. Only applicants that are selected will be contacted.


Customer Service Specialist | HAVEN Vancouver

Job Title:
Customer Service Specialist

The Customer Service Specialist assists existing and potential Haven customers by consistently exceeding their needs via superior product knowledge and an exceptional level of service. They are a key point of contact for clients with regards to questions on product details, fit and reference as well as e-commerce logistics, facilitating returns and exchanges as well as resolutions.

Reports To:
Retail Director

Location:
HAVEN Vancouver

52 East Cordova Street
Vancouver, BC
V6A 1K2
Canada

Qualifications and Assets:
1+ year(s) of experience working in a customer service role
Highly effective verbal and written communication skills.
Comfortable with communicating with customers through all channels including phone, email and social media
Strong interpersonal and problem solving skills with ability to work independently and in a team
Very high attention to detail and proven ability to multi-task
Strong interpersonal skills with the ability to work independently and in a team
Self-starter with a desire to get the job done and well
Good knowledge of and interest in the brands and products we carry

Contact:
Please send cover letter and resume to [email protected]. Any interested applicants must include HAVEN Recruit: Customer Service Specialist in the subject line.


Inventory Specialist / Backstock Staff | HAVEN Vancouver

Job Title:
Inventory Specialist / Backstock Staff

Inventory Specialists work in an inclusive, hands-on team that collaborate to ensure that HAVEN consistently connects customers with quality product and a positive retail experience. Through our online system, they monitor and update inventory levels to maintain stock accuracies to help maximize sales. They are also responsible for moving product between the back stock area, studio and sales floor and keeping product in a clean and organized manner to contribute to a smooth, efficient workplace.

Reports To:
E-Commerce Manager

Location:
HAVEN Vancouver

52 East Cordova Street
Vancouver, BC
V6A 1K2
Canada

Qualifications and Assets:
Experience working in a retail environment
Fast learner with excellent communication skills
Possess very high attention to detail and proven ability to multi-task
Strong interpersonal skills with the ability to work independently and in a team
Self-starter with a desire to get the job done and well
Interest and familiarity with the brands and products we carry

Contact:
Please send cover letter and resume to [email protected]. Any interested applicants must include HAVEN Recruit: Inventory Specialist in the subject line.


Shipping and Order Fulfillment | HAVEN Vancouver

Job Title:
Shipping and Order Fulfillment Specialist

The Shipping and Order Fulfillment Specialist collaborates with our Sales and Customer Service teams to ensure that orders are shipped and fulfilled in a timely, professional manner. You will be responsible for shipping orders placed through our online system, facilitating inter-store transfers, communicating with our customers and shipping partners and processing returns. Additional inventory management tasks and manual labour may be assigned when necessary.

Reports To:
Customer Service Manager

Location:
HAVEN Vancouver
52 East Cordova Street
Vancouver, BC
V6A 1K2
Canada

Qualifications and Assets:
High level of attention to detail and ability to multi-task
Previous experience with shipping and/or online order fulfillment is an asset
Familiarity with online sales software
Excellent communication skills and ability to work in a team-based environment

Contact:
Please send cover letter and resume to [email protected]. Any interested applicants must include HAVEN Recruit: Shipping and Order Fulfillment Specialist in the subject line.


Photo Editor | HAVEN Vancouver

Job Title:
Photo Editor

We are looking for a proficient and dedicated photo editor to join our team. The editor must be adept at editing photos in Lightroom and Photoshop and have a high attention to detail. Proficiency and speed is a must. Experience using a DSLR camera is not necessary but considered an asset.

Reports To:
Studio Manager

Location:
HAVEN Vancouver

52 East Cordova Street
Vancouver, BC
V6A 1K2
Canada

Qualifications and Assets:
Operate computers to manipulate photographic images.
Requisition materials and supplies as necessary.
Familiarity in adobe Photoshop and Lightroom required.
Possess very high attention to detail.
Strong interpersonal skills.
Suitable for an individual looking for an entry level photo editor.

Contact method:
Please send cover letter and resume to [email protected]. Any interested applicants must include HAVEN Recruit: Photo Editor in the subject line.


Model | HAVEN Online

Job Title:
Model

We are looking for freelance and professional models to work in our Photo Studio for fit and editorial photography.

Ideal candidates are contemporary and polished style devotees with unique looks and a slim athletic build that fits a market size medium or large. You will work closely with our studio team and sample the fit and model our newly arrived product. You must be comfortable modeling all types of apparel. As a fit model, you maintain a generally pleasant disposition and stark professionalism in the studio, to ensure photos can be taken quickly and efficiently. Schedule flexibility and the ability to able to work with short notice is a plus.

Measurement requirements range:
HEIGHT: Range from 5’9” (178 cm) to 6’1” (185 cm)
WEIGHT: 150lbs (68kg) to 170lbs (77kg)

Reports To:
Studio Director

Location:
HAVEN Vancouver
52 East Cordova
Vancouver, BC
V6A 1K2
Canada

HAVEN Toronto
190 Richmond St E, Floor 2
Toronto, ON
M5A 1P1
Canada

Responsibilities:
Report to studio director to model our newly arrived product
Display multiple look and outfits over the course of several hours per session
Work with photographers for editorial lookbooks and features
Combine personal aesthetic with a stylists outfits to help represent HAVEN’s style and vision

Qualifications and Assets:
Studio and editorial model experience
Measurements and build in accordance to preferred specs
Contemporary personal sense of style
Pleasant and professional attitude
Good personal care and hygiene
Punctuality an absolute must

Contact method:
Please send all resumes to [email protected]. Any interested applicants must include HAVEN Recruit: Model in the subject line. Please include your portfolio/headshots and a full length body photo with your application. Only applicants that are selected will be contacted.


Seasonal Associate | HAVEN

Job Title:
Seasonal: Inventory Management and Order Fulfillment

We’re looking for additional staff to assist during the busy retail holiday season at HAVEN Vancouver. We are now hiring for both Part time and Full time during the months of December and January.

Seasonal staff will be responsible for assisting in the completion of day-to-day operations in store at HAVEN. Emphasis will be on stock management, online order fulfillment, and general in store maintenance. You will work with other staff to ensure HAVEN continues to perform and serve at its optimal level delivering the highest quality retail experience during the busy Holiday season. They are also responsible for moving product between the back stock area, studio and sales floor and keeping product in a clean and organized manner to contribute to a smooth, efficient workplace.

Reports To:
Store Manager

Location:
HAVEN Vancouver
52 East Cordova
Vancouver, BC
V6A 1K2
Canada

HAVEN Toronto
190 Richmond St E, Floor 2
Toronto, ON
M5A 1P1
Canada

Responsibilities:
Processing, fulfilling and handling online orders and sales
Organizing inventory and stock room
Organization and inventory management of new product shipments
Boxing day in store and online preparation
Inventory counts and management

Qualifications and Assets:
Strong organizational skills and hard work ethic
Previous experience in retail and customer service an asset
Detail oriented
Flexible schedule

Contact method:
Please send all resumes to [email protected]. Any interested applicants must include HAVEN Recruit: Seasonal Associate in the subject line. Only applicants that are selected will be contacted.