UPDATE: For customers who wish to try on or return products, we are now offering appointments at HAVEN Vancouver and HAVEN Toronto from Monday to Saturday, 12 PM to 6 PM local time and Sunday/Holidays, 12 PM to 5 PM local time. Please review our policies for more information on returns and exchanges.
To book an appointment, click below and select your desired date and time of visit. A confirmation email will be sent to confirm the details of the appointment.
Each appointment is with a member of our staff and the maximum group size is two customers per appointment. To ensure customer/staff health and safety, PPE will be worn by staff during each visit, and customers are encouraged to wear protective equipment. Customers must wear a mask to enter HAVEN Toronto. Customers will be asked to sanitize their hands at the start of their appointment. We will have hand sanitizer and masks at each location. Please note we are accepting contactless payment only, no cash will be accepted.
If you’re exhibiting any signs of illness, please refrain from booking an appointment until 14 days after signs and symptoms have subsided. Customers who exhibit any symptoms will be asked to leave.